Develop the winning difference in your people


EMOTIONAL INTELLIGENCE
DEVELOP THE WINNING DIFFERENCE IN YOUR PEOPLE


What sets outstanding performers apart from average ones? What’s that elusive quality that separates the best from the rest?

The answer isn’t technical and cognitive ability (although you need that to do a job competently). It’s emotional and social intelligence, or the ability to bring out the best in ourselves and others.

professional placement
In one organization, we found that the sales representatives who scored most highly on emotional and social intelligence performed twice as well as their less effective colleagues.

In fact, research suggests that emotional intelligence is twice as important as cognitive ability in predicting outstanding performance. So how can you identify, quantify and develop it in your people?

Measure the behaviors people can change, not the traits they can’t

Through our close partnership with emotional intelligence pioneers Dr. Daniel Goleman and Dr. Richard Boyatzis, we’ve found ways of measuring and developing the ‘star qualities’ of high performers.

At the center of our emotional intelligence program is the Emotional and Social Competency Inventory (ESCI). This online tool assesses and measures the emotional and social behaviors that people can change – not the personality traits they can’t. So you can be confident you’re focusing on the things that matter.

The ESCI:

  • Measures 12 competencies that set excellent performers apart
    We’ve based these on years of research, so they’re the most valid measures you’ll find.
  • Is affordable and easy to apply – both for you and your participants
    We’ll give you everything you need to operate this world-class tool yourself.
  • Gives you a 360° assessment of an employee’s emotional and social behavior
    So you, as an accredited practitioner, can quickly interpret and act on the results.

You can become an accredited practitioner by taking our two-day course. (Get in touch to find out who’s eligible to take part.) After you’ve finished, we’ll make sure you can apply ESCI in your organization.

We’ve also developed an emotional intelligence e-learning module, an app to help graduates build soft skills, and an ESCI development guide. The tools and content are engaging and allow your people to develop when or where it suits them.

GET IN TOUCH

Organization Effectiveness

At the highest level of business, an efficient operating model is the cornerstone of successful strategy execution. It translates strategic intent into a blueprint for how the organization will deliver value. It includes design principles for how the organization will operate, how decisions will be made and what behaviors will drive performance. An effective operating model enables organizations to deliver growth and scalability, improve the customer experience, drive operational efficiency and develop a sustainable business.

At Korn Ferry we work with leaders to first clarify their strategy, then cascade the results into an operating model, organizational structure and processes. We leverage industry-leading tools and methodologies and work collaboratively with leadership to:

  • Align leaders around a shared and compelling purpose.
  • Clarify the strategy so it's fit-for-purpose and can be implemented.
  • Develop an operating model that manages competing priorities and ensures that everything the business does adds value to the bottom line.
  • Design a detailed organizational structure that aligns with the operating model and focuses people on doing the right things.
  • Develop effective governance processes that help the organization work.
professional placement
Most transformations fail because of a lack of alignment between people, structure and strategy.

Why Korn Ferry?

Our people know people. We deliver unrivalled knowledge and experience end-to-end across the talent continuum.

  • We understand work. We know how to organize it and get it done in the most effective and efficient way.
  • We are data driven. We own the most comprehensive people databases in the world. We understand exactly what drives success in the workplace.
  • We are collaborative. We provide granularity on organization structure: roles, accountabilities, decision rights, rewards, the competencies you need in your people and how to drive behaviour change.
  • We're collaborative. Our commitment to transparency, communication and cooperation aligns key stakeholders throughout the process.

The result? Enhanced operational capability and improved corporate agility. And high-functioning organizations that define their goals then outperform them with stunning efficiency.

Download Form

Questions? Call 800-633-4410 or 310-226-6352
to speak to a Korn Ferry representative

Organization Effectiveness

At the highest level of business, an efficient operating model is the cornerstone of successful strategy execution. It translates strategic intent into a blueprint for how the organization will deliver value. It includes design principles for how the organization will operate, how decisions will be made and what behaviors will drive performance. An effective operating model enables organizations to deliver growth and scalability, improve the customer experience, drive operational efficiency and develop a sustainable business.

At Korn Ferry we work with leaders to first clarify their strategy, then cascade the results into an operating model, organizational structure and processes. We leverage industry-leading tools and methodologies and work collaboratively with leadership to:

  • Align leaders around a shared and compelling purpose.
  • Clarify the strategy so it's fit-for-purpose and can be implemented.
  • Develop an operating model that manages competing priorities and ensures that everything the business does adds value to the bottom line.
  • Design a detailed organizational structure that aligns with the operating model and focuses people on doing the right things.
  • Develop effective governance processes that help the organization work.
professional placement
Our in-depth understanding of market forces helps clients design and develop the right operating model for their business.

Why Korn Ferry?

Our people know people. We deliver unrivalled knowledge and experience end-to-end across the talent continuum.

  • We understand work. We know how to organize it and get it done in the most effective and efficient way.
  • We are data driven. We own the most comprehensive people databases in the world. We understand exactly what drives success in the workplace.
  • We are collaborative. We provide granularity on organization structure: roles, accountabilities, decision rights, rewards, the competencies you need in your people and how to drive behaviour change.
  • We're collaborative. Our commitment to transparency, communication and cooperation aligns key stakeholders throughout the process.

The result? Enhanced operational capability and improved corporate agility. And high-functioning organizations that define their goals then outperform them with stunning efficiency.

Download Form

Questions? Call 800-633-4410 or 310-226-6352
to speak to a Korn Ferry representative

Related Offerings

ORGANIZATION EFFECTIVENESS

Creating new models for organizational success

CULTURAL TRANSFORMATION

Workplace culture at the core of organizational strength

STRATEGIC WORKFORCE PLANNING

The right workforce today and tomorrow, at the right cost


EMPLOYEE ENGAGEMENT

Turn “I will” into “I can

PERFORMANCE MANAGEMENT

Managing people to maximize employee productivity

HR EFFECTIVENESS

Building a strategic HR function

OUR SOLUTIONS

Our solutions help businesses and organizations reach and realize the full potential of their talent.

In today's global economy, new challenges demand new solutions

Close the gap between the leaders you have and the leaders you need

Finding the right leader means finding the best partner

Meeting the future with confidence

Total rewards that drive excellence and achieve business goals

Our Products

We’ve packaged our insights and proven methodologies into a range of products, allowing you to resolve specific people challenges consistently, cost effectively, and in line with your organizational strategy.

See the bigger picture

Engaging your people is only half the story

Why it pays to get talent right

Training & Certifications

Ground breaking research and market-moving trends

Our wide range of products can be customized to fit any organization’s resources

OUR SOLUTIONS

Our solutions help businesses and organizations reach and realize the full potential of their talent.

Learn More About Our Services & Products

Solutions

Our solutions help businesses and organizations reach and realize the full potential of their talent.

Learn More

PRODUCTS

Our products bring a uniquely holistic approach to talent management solutions.

Learn More