Customers are in charge, now more than ever. They have greater power, and their expectations are shifting. Meeting their demands takes more than a culture of customer focus. You need to be customer-obsessed, with a radically human capacity for trust, purpose and empathy.   

Radically human organizations put people at the center of everything they do and enable everyone in the organization to connect deeply with the people they serve. They work hard to understand how their customers think and feel to uncover their unmet needs. And purpose-driven organizations that have a culture of trust, respect and empathy for their employees will see the same behaviors mirrored through their customer experience. 

Have you started on the journey from customer focus to customer obsession? 

Join our virtual discovery session where we discuss:

  • The difference between customer focus and customer obsession 
  • How leading organizations have made a relentless focus on the customer part of their DNA 
  • Why customer obsession requires a radically human approach
  • Why the relationship with your customers is influenced by how you relate to employees 
  • How true customer obsession has implications for how you lead, manage and organize 
Please register for the discovery session by filling out the form on the right. 


Meet our speakers:
Khoi Tu
Enabling next, now
Senior Client Partner - Korn Ferry



Ayana Parsons
Wife, mother & corporate provocateur
Senior Client Partner - Korn Ferry



Bracken Darrell
CEO - Logitech



NICK BEIGHTON
CEO - ASOS



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